Reference

Open Access to Our Privacy Commitments

At x6525, we handle your personal data with care — what we collect, why we collect it, and how long we keep it are all set out here…

Data you controlClear retention periodsAccount security practicesIndia-region scopeDirect contact channel

explore the lobby Read FAQ

Browse Our Data Collection Practices

x6525 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect the information you provide when opening an account — your name, email address, phone number and payment details such as your UPI handle, Paytm wallet ID or PhonePe-linked number. We use this data strictly to operate your account, process deposits and withdrawals, verify your

1
identity as required by applicable law, and send you account-related notifications. We do not sell your personal data to third parties. Data shared with payment processors like UPI, Paytm and PhonePe is limited to what those processors need to complete your transaction. Access to our platform
2
depends on local law and is available only where local law permits. Your data is stored on servers with encryption at rest and in transit.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Switch to Direct Support for Privacy Queries

If you have questions about how your data is handled, want to request a copy of what we hold, or need to correct inaccurate information on…

HOW WE PROTECT DATA

Explore x6525 Data Handling Standards

We have put practical controls in place across every stage of your data's lifecycle — from the moment you enter your UPI details at deposit to the day…

Encryption in Transit and at Rest

All data moving between your device and our servers travels over TLS 1.2 or higher.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security Measures

Two-factor authentication is available on your account settings page.

Data Retention Schedule

Account data is retained for as long as your account remains active plus the period required by applicable law.

Third-Party Data Sharing

We share data only with processors who need it to complete a specific task — payment networks like UPI or…

How to Request Changes

You can request access to, correction of, or deletion of your personal data at any time.

Discover Answers to Your Privacy Questions

The questions below address the most common things you may want to know about your data on x6525 — from what we collect and why, to how you can access or delete it. If your question is not covered here, our support team can help directly.

We collect your name, email address, phone number and payment identifiers such as your UPI handle or Paytm wallet ID. Where local law requires identity verification, we may also collect a copy of a government-issued document.

Your UPI handle or PhonePe number is passed to the relevant payment processor solely to complete your transaction. We do not store your full payment credentials on our servers; only a tokenised reference is retained for transaction history.

Yes. Go to Account Settings, select Data and Privacy, and submit a data-access request. Alternatively, contact our support team by email or live chat. We will compile and send your data within 30 days of verifying your identity.

We retain your account data for the period required by applicable law after account closure — typically between one and five years depending on jurisdiction. After that period, your data is deleted from live systems and backups on a rolling 90-day cycle.

No. We do not sell or share your data with third parties for their own marketing. Data is shared only with processors performing a specific task for us — such as UPI or Paytm for payment processing — under a binding data-processing agreement.

Submit a deletion request through Account Settings under Data and Privacy, or contact our support team directly. We will confirm receipt within one business day and complete the deletion once the applicable legal retention period has passed.

Reach our privacy support team via the Help Centre form, live chat or email. We aim to respond within 72 hours. If you are not satisfied with our response, you may escalate to the relevant data protection authority in your jurisdiction.

Open Access to Our Privacy Commitments

Switch to Direct Support for Privacy Queries

Explore x6525 Data Handling Standards

Encryption in Transit and at Rest

Cookie Controls

Account Security Measures

Data Retention Schedule

Third-Party Data Sharing

How to Request Changes

Discover Answers to Your Privacy Questions

01 What personal data does x6525 collect when I open an account?

02 How is my UPI or PhonePe payment data handled?

03 Can I request a copy of all the data x6525 holds on me?

04 How long does x6525 keep my account data after I close my account?

05 Does x6525 share my data with third parties for marketing purposes?

06 How do I request that my personal data be deleted?

07 Who can I contact if I believe my privacy rights have been violated?

Related Pages